Privacy Policy
1. Introduction
Primal Fit Miami is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, engage with our chatbot, enroll in services, or opt in to receive SMS and email communications.
By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing details
- Appointment details
- Fitness goals and preferences
Automatically Collected Information
- IP address
- Browser type
- Device information
- Website interaction data
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide personal training and membership services
- Send confirmations and reminders
- Send promotional emails and SMS messages with consent
- Improve website performance and marketing efforts
- Comply with legal obligations
4. SMS Messaging Privacy Disclosure
Primal Fit Miami offers an SMS messaging program for appointment reminders, service updates, and occasional promotional offers.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
By providing your phone number and opting in, you consent to receive automated informational and promotional messages from Primal Fit Miami.
Message and data rates may apply. Message frequency varies.
You can cancel the SMS service at any time. Just text STOP. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from us unless you opt in again.
Reply HELP for assistance.
Carriers are not liable for delayed or undelivered messages.
5. Email Communications
By providing your email address, you agree to receive transactional emails and occasional marketing communications. You may unsubscribe at any time by clicking the unsubscribe link in any email.
6. Data Sharing
We do not sell, rent, or trade your personal information.
We may share information with:
- Service providers assisting in business operations
- Payment processors
- Marketing automation platforms
- Legal authorities when required by law
All service providers are required to maintain appropriate safeguards.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No system can guarantee absolute security.
8. Your Rights
You may:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent for marketing communications
- Request deletion where legally permissible
Contact:
Matt Pack
Phone : 1 (305) 951-6648
9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Information